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We take our customer care very seriously. While our aim is to make our website
easy to understand, and navigate we know there are times when you may need a bit
of assistance. We have provided a number of ways for our
Customer Care team to help you:
- Email
- Online Form
- Telephone
- Fax
- Snail Mail
support [at]redwood-itl [dot] com
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential. Redwood
Infotek customers may also use our telephone support center to contact a
service representative during regular business hours:
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Toll Free Customer Care Center
1-877-689-1411
Monday to Friday 8:00am to 4:00pm (PST)
Saturdays, Sundays and federal holidays please leave a
message. A customer representative will contact you within 24 hours of start of your
next business day.
Send your inquiries to:
Redwood Infotek Ltd
Attention: Customer Care Center
2208 Chairlift Road.
West Vancouver, BC, Canada
V7S 3G2
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